Please view our T&Cs below.
Terms & Conditions
1. We do not take a deposit for any bookings. However, a booking is secured via a valid credit or debit card at time of booking either online or via telephone. The card details are stored securely on our online reservation system and each card is checked for its validity automatically. If a card is invalid then a request will be made for a revised card, if none are forthcoming within 24 hours then a reservation may be cancelled. Payment will be taken in full 7 days before arrival. Please note we do not accept Amex or Diners cards.
2. A guest can cancel a booking free of charge up to 7 days before check-in date. In this event no funds will be taken from the stored card. If a booking is cancelled after the free cancellation period the stored card will be charged the full amount for the booking.
3. Camelot Guest House reserves the right to cancel a booking at any time without liability in the event of damage or destruction to the accommodation due to fire or other causes, any shortage of labour or food supplies or other causes beyond our control which prevent us from performing our obligations in connection with any booking.
3. If a guest fails to arrive or truncates their stay then there are no circumstances where a reimbursement of any amount will be issued.
4. The valid stored card secures the booking and creates a legally binding contract between Camelot Guest House and the person who has accepted the booking.
5. There will be a £20 charge if keys are lost or not returned on departure.
6. We don’t have any family rooms and don’t take guests under 18 years of age.
7. We are unable to accommodate any pets at Camelot Guest House.
8. Camelot Guest House is a non smoking establishment throughout.
9. There is off road parking for up to 4 cars available on the ‘first come, first served’ basis. There is plenty of free on road parking on Avenue Road and other roads nearby. Guests parking on our drive do so entirely at their own risk.
10. We recommend that you take out travel insurance to cover any cancellation costs you may incur.
Access Statement
Camelot has one ground floor room, the Super-king suite and has no specifically adapted accommodation for disabled persons. There is one small step to access the house and some bathrooms/showers have a step to access.